Instagram & TikTok Help Guides
Short, plain-English answers from the Famoid team, each paired with the free tool that goes with it.
Instagram help
Fixes and answers for the Instagram problems people search for most.
Fixes & errors
How to Clear Instagram Cache (iPhone and Android)
Clear Instagram cache on Android in Settings > Apps > Instagram > Storage. On iPhone, offload or reinstall the app. What each step does, and what it does not.
Instagram Couldn't Refresh Feed: How to Fix It
Instagram couldn't refresh feed means the app cannot reach Instagram's servers. Check if Instagram is down, then fix your connection, cache, VPN or app version.
Instagram DMs Not Working? Here Is How to Fix It
Instagram messages not loading, 'failed to load earlier messages', or DMs not sending? Check for an outage, then use these fixes in order on iPhone and Android.
Instagram Login Not Working? Here Is What to Do
Instagram log in not working, stuck on 'something went wrong' or 'try again later'? Check for an outage first, then follow these fixes in order. Plain steps.
Instagram Music Not Working: Why and How to Fix It
Instagram music not working or not showing all songs? The cause is usually a business account, your region, or an old app. How to check each one and fix it.
Instagram Not Loading? Find Your Symptom, Fix It
How to fix Instagram not loading: feed not refreshing, stories stuck, reels not playing, no sound, app crashing. Check the outage status, then fix your symptom.
Instagram Reels Not Working: Fix Reels Not Playing or Loading
Instagram Reels not working, not playing or not showing? Check if Instagram is down, then fix storage, data saver, cache and app version on iPhone and Android.
Instagram Something Went Wrong: Why You See It and How to Fix It
Something went wrong on Instagram is a generic error. Try again later is an action block. Here is how to tell them apart and fix each one, step by step.
Account, privacy & safety
Can You See Who Views Your Reels on Instagram?
No, Instagram does not show who watched your Reels. Here is what you can see instead, how to read Reel insights, and why 'reel viewer' apps do not work.
How to Contact Instagram Support
Instagram has no phone number or support email for regular users. The channels that work: Help Center, in-app reports, login form, Meta Verified chat, appeals.
How to Hide Followers on Instagram
Can you hide your followers on Instagram? Only partly. Here is what you can hide, what you cannot, and the simple steps for each. Plain English, no tricks.
How to Hide Likes on Instagram
How to hide likes on Instagram, on your own posts and on posts in your feed. What others can still see, and whether people can see what you liked. Simple steps.
How to Know If Someone Blocked You on Instagram
What does it look like when someone blocks you on Instagram? Six signs, how to tell a block from a deleted account, and why 'who blocked me' apps are unsafe.
Instagram Account Suspended: What to Do Now
Instagram suspended your account? What suspended means, the common reasons, how to appeal inside the app, the 180-day deadline, and how to avoid it next time.
Instagram Shadowban: Am I Shadowbanned, and How to Fix It
Am I shadowbanned? What an Instagram shadowban is, how to check your Account status, what causes it, and the steps to get unshadowbanned in one to two weeks.
Growth, Live & money
Best Time to Post on Instagram
The best time to post on Instagram is weekday mornings, lunch and early evening in your followers' time zone. See the best time for each day and find yours.
How Many Followers on Instagram to Go Live?
You need zero followers to go live on Instagram. Any account can start a Live. Here are the rules that do exist, how to start, and how to get people to show up.
How to Get More Followers on Instagram
How to get more followers on Instagram: fix your profile, post Reels, post at the right time, reply to comments and stay consistent. Plain steps, no tricks.
TikTok help
Follower rules, payouts and fixes for TikTok.
Fixes & errors
How to Clear TikTok Cache
Clear TikTok cache in the app: Profile → menu → Settings and privacy → Free up space → Clear. It frees storage and fixes bugs. Drafts stay safe.
TikTok Not Working? Here Is How to Fix It
TikTok not working, stuck on 'something went wrong' or 'no network connection'? Check for an outage first, then use these fixes: cache, VPN, updates and more.
TikTok 'Something Went Wrong': How to Fix It
TikTok says 'something went wrong' or 'no internet connection'? Check if TikTok is down, then switch networks, turn off VPN, clear cache, update or reinstall.
Account, privacy & safety
How to Hide Followers on TikTok
You cannot hide your TikTok follower count. You can hide your Following list (Settings and privacy → Privacy → Following list → Only me) and go private.
TikTok Shadowban: Am I Shadowbanned and How Do I Fix It?
Shadowbanned on TikTok? The signs (0 For You page views, not searchable), the causes, how long it lasts, and the steps to get unshadowbanned in about two weeks.
Growth, Live & money
Best Time to Post on TikTok
The best time to post on TikTok is late morning and evening in your followers' time zone. See the best time for each day and how to find yours in Analytics.
How Many Followers on TikTok to Get Paid?
Creator Rewards needs 10,000 followers. Live gifts need 1,000. Brand deals and TikTok Shop need none. Every TikTok pay threshold in plain numbers, no hype.
How Much Does TikTok Pay?
Creators report $0.40 to $1.00 per 1,000 qualified views in the Creator Rewards Program, so about $400 to $1,000 per million. Likes do not pay. Real numbers.
How to Get More Followers on TikTok
How to get more followers on TikTok: hook viewers in two seconds, post one to three times a day, use trending sounds early and reply with video. Plain steps.
TikTok Coins Recharge: How It Works and Where It Is Cheaper
Recharge TikTok coins in the app or at tiktok.com/coin, which is usually cheaper. Gift values from a 1-coin Rose to a 44,999-coin Universe, plus safety tips.
How Many Followers on TikTok to Go Live?
You need 1,000 followers and to be 18 or older to go live on TikTok. Here is the full rule, the exceptions, and what to do if the Live button is missing.
The Free Tools Behind These Guides
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