Thank you for choosing Famoid. This page explains when we refill, when we refund, and when we cannot. It is written to be read before you order.
Our 30-day refill guarantee
If the followers, likes or views you bought drop below the amount you ordered within 30 days, we top up the difference for free. Send one message to support with your order number. You do not need screenshots or forms.
When you get a full refund
You get a full refund if your order does not deliver, or if something goes wrong and we cannot fix it. Ask within 30 days of your order. Refunds go back to the card or wallet you paid with.
When we cannot refund
Our products are digital services. Once an order is delivered in full, we cannot take it back, so we cannot refund it. If a count drops later, the refill guarantee above covers you. We also cannot refund orders placed on the wrong username or a private account, because the service still ran. Check the username before you pay.
How to ask
Email support@famoid.com or use the contact page. Include your order number. Support is open 24/7 and most requests get an answer within 15 minutes.