What Is Instagram Live?
Social media websites are always looking for new tools and features to appeal to their users, and Instagram is certainly no exception to that rule. Instagram Live panders to the trend of immediacy, and also creates a sense of urgency to be online and on top of what’s happening at all times. It’s proven a popular feature with all sorts of users, but that doesn’t mean that it is without its issues, and because it’s such an immediate form of media, these can be the source of a great deal of annoyance and frustration. If your best friend is live streaming an important event you can’t get to, and Instagram Live won’t work for you, you might find yourself getting a little hot under the collar.
Trying To Fix It
It may not be easy to pinpoint why your Live isn’t working, and there a few different ways in which it might break. You might find that you are unable to view live streams, or you may find that you can’t start one. The Live feature may appear to have vanished entirely from your account. It’s always worth remembering that Instagram might be experiencing problems at their end, so you should check for any updates or notifications about issues or maintenance before you spend too much time troubleshooting. However, if you can’t find anything, some of the below suggestions might get your live feature up and running again.
- The first thing to do is to try restarting the app, which is a great way to solve a variety issues, and is often the simplest place to start. It’s advisable to power off your entire device and then turn it back on, as this will ensure Instagram has closed completely, and that you will be starting a fresh session when you reopen it once your device has powered up.
- If this hasn’t solved the problem, check whether Instagram has released any updates for your devices, and if so, download and install them, then restart the device again.
- If you have access to any other devices, you could try logging in there to see if Live works on them. Equally, if you have multiple accounts, use these to check whether it’s just an issue with one account.
- If none of these solutions work, you should consider reinstalling the app from scratch. To do this, delete it from your apps list, then use the apps store to find and reinstall Instagram. This should hopefully resolve any issues caused by your device or app playing up, and may restore your access to live videos.
Those Solutions Didn’t Help
If none of the above suggestions have made Live work, then you might need to consider getting in touch with Instagram’s help and support centre. They should be able to work with you to diagnose the issue and offer solutions, and they can also tell you if other users are experiencing problems, and whether it’s something their technical team are working on.