Instagram, Reporting A Problem (How can you report?)

Why You Might Need To Report A Problem

Instagram is amongst the most popular of social media websites, and enjoys enormous amounts of traffic and users everyday. It has several different facets and functions available to its users, so it’s no surprise that sometimes things go wrong, and you may find yourself needing to get in touch with Instagram to let them know so they can find ways to fix it. Many websites rely on users reporting problems so the technical teams can sort them out.

Reporting A Problem On Instagram

Reporting A Problem On Instagram

Check It’s Broken

This should be the first step, before you contact Instagram to tell them anything about it. Make sure the problem you’re encountering isn’t a problem on your end. There are a few different ways you can do this.

  • Restart the device you’re using, and then check whether you’re still experiencing the issue.
  • Try the browser if you’re using the app, or vice versa. See if the issue appears on both, as this will let you give the technical team more information.
  • Ask friends if they are also experiencing the problem, to check it’s not just you. If others are having similar issues, it’s likely caused by something at Instagram’s end, and you should then look at reporting it.
  • If you still aren’t sure, consider deleting the app from your device and then reinstalling it. This should clear up most glitches on your end, so if there are still problems, it’s time to contact the Instagram team.

Reporting a Problem on Instagram

All websites have ways to get in touch with a technical team if something isn’t work, but this can vary a bit between websites, and differs depending on whether you’re using the browser version or the app. To report an issue on the app, try this:

  • Open the app, and then go to your profile.
  • Tap on the three horizontal white dots, which you should see in the top right-hand corner.
  • Scroll until you see the ‘Support’ section, and then tap on ‘Report a Problem’.
  • You’ll get an option to ‘Send Feedback’ or ‘Report a Problem:’ again, click ‘Report a Problem.’
  • Describe the issue you’ve encountered with plenty of detail, so the technical team will have all the relevant information to help them pinpoint the issue. If you’ve experienced it on multiple accounts, let them know.

If you want to contact them via the browser, open Instagram and you will find the ‘Support’ button at the bottom of the screen.

You can also contact Instagram via their email,, but this does not always seem to elicit a response. They are also contactable via Facebook or Twitter, so there are lots of options to get in touch with them if you need to report a problem, even if Instagram itself is down for you and you can’t access those suggested above. Getting in touch helps Instagram understand issues better, especially if you provide plenty of information, and lets them work on faster solutions.

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By |2018-01-28T00:10:55+00:00January 28th, 2018|Categories: Instagram Issues|12 Comments


  1. Priyanka April 11, 2018 at 10:02 pm - Reply

    I temporarily disabled my account from instagram but i am not able to reactivate my account. So how can I re activate my account.

    • Jem August 11, 2018 at 9:56 am - Reply

      That has just happened to me. Did you find a solution?

  2. al_amin April 13, 2018 at 2:42 pm - Reply

    my password reset code is not been received my me…but to another email

  3. shivam October 2, 2018 at 5:34 pm - Reply

    sir by mistake i can delete my instagram i will recover ig

    • famoid October 2, 2018 at 11:42 pm - Reply

      We’ll publish a post for that! and will let you know.

  4. Noori begam October 27, 2018 at 9:57 am - Reply

    my account is disabled plz I’m ask my account back plz sand code with Email ID & picture but don’t reply to me I’m witting 16th days I’m miss friends plz help me

  5. Anurag parihar November 5, 2018 at 4:07 pm - Reply

    Suspicious login attempts to access my account.
    On this ID _anurag_parihar_2

  6. Anurag parihar November 5, 2018 at 4:08 pm - Reply

    Please send the authentication security code.

  7. sreenath November 8, 2018 at 7:21 am - Reply

    I can’t open my instagram ‘user not found’

    • famoid November 8, 2018 at 10:41 am - Reply

      It may be a temporary issue, still same?

  8. stavvl November 12, 2018 at 8:45 pm - Reply

    my main account doesnt have the newest updates but my 2nd one does, wtf is this bug how can i fix it !!!!!!!!!!!!!

    • famoid November 12, 2018 at 9:30 pm - Reply

      Did you use Report Sending section in App?

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