Instagram Issues

How To Recover A Hacked Instagram Account [2024]

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What should you do if your Instagram account gets hacked?

Can you recover your hacked Instagram account?

Absolutely, you can.

As social media and the internet are becoming more accessible to a wide range of people, hacking incidents are also increasing rapidly.

In fact, according to a study by NordVPN, about 13% of Americans have been hacked on Instagram.

So if your Instagram account got hacked recently and you don’t know how to recover it, we’ve got your back.

YouTube video

In this post, we’ll show you, how to recover a hacked Instagram account and how you can protect your account from any future hacking attempts.

Continue reading to get your hacked Instagram account back.

Is it Possible to Recover a Stolen or Hacked Instagram Account?

Yes, it’s totally possible to recover a stolen or hacked Instagram account.

But, you have to act too quickly.

If the hacker hasn’t changed your email address, phone number, or Facebook-linked account, you can easily recover your Instagram profile.

You can still recover your account even if they change these things, but you would have to contact Instagram support which might take a long time.

That’s why, if you suspect your Instagram account got hacked, act quickly and recover your account as soon as possible before it gets too late.

How Long Does it Take to Recover a Hacked Instagram Account?

It totally depends on the situation you’re in and how quickly you take action.

If the hackers hasn’t changed your recovery email and phone number, you can recover your account almost instantly.

But if they had already changed that information, you would have to contact Instagram support, which might take a long time.

How to Know If Your Instagram Account is Hacked?

Most of the time, if any hacker hacks your Instagram account, they’ll change the password.

So if you can’t log in to your Instagram account even after entering the right password, your account probably has been hacked.

But on the flip side, sometimes, hackers don’t change the password. They just monitor your activity within the app.

In that case, it can be difficult for you to figure out whether or not your account has been hacked.

But still, some signs may indicate your Instagram account has been hacked:

  • Strange activity: You might notice strange activities within your account. For example, spam messages and Instagram posts are being made automatically.
  • Login from unrecognized devices and locations: If you see a login from any unrecognized devices and locations, that might be a sign that your account has been hacked.
  • Unusual followers and following: If you notice any unusual following count on your account that you’re sure you haven’t done, this means someone also has access to your account.
  • Changes in your account details: If you see any changes in your account details, like your name, bio, date of birth, email address, or phone number, this could be a strong signal that your Instagram account has been hacked already.

If you notice any of these signs, you should act immediately and change your account credentials and password as soon as possible.

How to Recover a Hacked Instagram Account

Recovering a hacked Instagram account isn’t that difficult if the hacker hasn’t changed the email address and phone number associated with your account.

We’re going to show you four different ways you can use to recover your hacked Instagram account quickly.

1. Reset The Password

This is by far the easiest way to get your hacked Instagram account back.

If the hacker hasn’t changed the recovery email address and phone number linked with your account yet, you can easily regain access to your account by resetting your password.

To reset your Instagram password, follow the steps mentioned below:

Step 1. Head over to Instagram’s login page and click on “Forgot password?”.

Recover A Hacked Instagram Account

Step 2. Now enter your username, phone number, or email address.

Reset Instagram password

Step 3. Then, Instagram will send you a login link and a link to reset your password on your registered email address or phone number. Click on “Reset your password” to change your Instagram password.

How to recover a Instagram account

That’s how you can reset your Instagram account password within a minute.

No matter what device you use (whether mobile or desktop), the process for resetting your password will be the same.

2. Check Your Email

Whenever Instagram notices any login from unrecognized devices, they’ll send you an alert email to your email address.

If you think that’s a hacking attempt and someone got access to your account, you can secure your account from that email itself.

Just click on the “secure your account here” link that you’ll find below the email.

Then click on “send confirmation code” and enter the code they’ve sent you in your email.

After that, review the account details and hit “Yes, it’s correct” if you think the information is intact.

But if the hackers have already changed any of the account info, click on “No, secure my account.”

This way, you can access your account even if the hackers have changed any of your account info.

3. Request a Login Link

Using the login link, you can log in to your account again even if the account password has been changed.

And once you get access to your account, you can change your password and log out from other devices to secure your account.

To request a login link, follow the instructions below:

Step 1. Go to Instagram’s login page and click on “Forgot password?”.

Step 2. Enter your username, email, or phone number associated with the account.

Step 3. Now, Instagram will send you a login link to your email address. Once you click on that link, you can access your account again.

Instagram login link

If the hackers have changed the email address, you can request a login link to your phone number as well.

4. Verify Your Identity With Instagram

If the hackers changed both your email address and phone number, the only option you’re left with is Instagram support.

You can contact the Instagram support team and verify your identity to retrieve your account.

If your account doesn’t have any pictures, Instagram will ask you for details such as your email address, phone number, or device type that you have used to sign in earlier.

But if your account has pictures, Instagram will ask you to send a video selfie to confirm you’re the account’s real owner.

However, there isn’t a proper time frame available for this process. It might take days or even months to complete the verification process since it’s completely automated.

There’s nothing you can do before that. 

So eventually, you would have to wait before Instagram completes the verification process.

How Long Does it Take For Instagram to Confirm Your Identity?

It can either take a few days or even a few months for Instagram to verify and confirm your identity.

There isn’t any specific time frame available for that.

The process is totally automated, so you can’t even contact them again unless they revert back.

Should I Call The Police if My Instagram is Hacked?

Yes, if your Instagram account is hacked and someone is using your account for scams and illegal activities, you should report this to your nearest police station.

But at the end of the day, the decision is totally up to you.

If you don’t want to get involved with legal activities and have already got your account back using the methods we’ve shared, there’s no point in reporting this incident to police and law enforcement agencies.

Can You Recover Your Instagram Account If It’s Been Deleted By The Hackers?

If someone hacked and deleted your account, you have 30 days to report this incident to Instagram.

If you fail to report within this timeframe, sadly, you’ll never get your account back.

But if you do report this immediately, most probably Instagram will restore your account.

How to Secure Your Instagram Account From Hacking Attempts

Once you recover your Instagram account, you should do a few things to protect your account from getting hacked again.

Here are a few security tips that you can apply to protect your Instagram account from hackers:

  • Use a strong password: Never use any auto-generated passwords or your name as your account credentials. Always try to think of something unique and complex that hackers can’t crack.
  • Enable two-factor authentication: You can enable two-factor authentication to give your account an extra layer of protection. Once you enable this feature, you will have to insert a code sent to your phone number along with your password to log in to your account. If someone just tries to log in with just the password, access will be denied.
  • Avoid using public WiFi: If you frequently use public WiFi, you should stop it right away. Public WiFi can be easily hacked, and hackers can use that WiFi to access your personal information such as name, phone number, and even passwords.
  • Frequently Check Your Login Activity: You should regularly monitor your login activities. You should change your password immediately if you notice any login from an unrecognized device and location.


Hacking an Instagram account is quite common these days.

If your account also got hacked and you no longer have access to your account, you don’t have to worry.

You can easily recover a hacked Instagram account just by following the methods we’ve shared in this post.

Go through each step carefully, and you should be able to recover your account instantly.

And if none of the methods works for you, you can always contact Instagram support and verify your identity to regain access to your account.


  • Rosette Dusso

    As a guest blog writer for, Rosette offers sharp insights on social media landscapes. Beyond words, she's an avid traveler and digital enthusiast.


  1. Avatar of samantha harry
    samantha harry Reply

    my daughters account has been hacked and she has followed all the steps correctly that have been asked of her including sending a photo of herself holding a piece of paper with the code instagram sent her written on it yet theyre saying they cannot verify it is her, her phone number has not changed nor has her email not to mention she has long ginger hair and is easily identified as the person in the photos on the account. how can she get it back if instagrams own recovery system fails.

    • Avatar of famoid

      Hey Samantha,
      Sorry to hear that, your daughter published any photo of herself before hacking situation happened?
      Instagram needs to verify your daughter by looking the old photos that shared before.

  2. Avatar of Taufiq

    My instagram profile have been hacked for the 2nd time, I cant accessed to my instagram account, my support email was missing and my phone number is not applicable. I accidentally have created another account which link to facebook and used the same email with the one that has been hacked. now i dont know what to do next since Instagram not responding to my email

  3. Avatar of Sha

    I followed the steps and received the e-mail from Instagram support to send a picture of myself holding the handwritten code. They have stopped responding to me and it has been close to a week now and nothing, no next steps or anything to get back into my hacked account. Is this normal? How long does it take for them to respond with next steps? I’m getting more and more concerned as each day passes and nothing back from Instagram now…

    • Avatar of famoid

      Hey there,
      For last step, it may take up to 3 weeks as they have many tasks to do.

  4. Avatar of Terraz

    I have been hacked over a month ago, on one of my business Instagram account. I followed all the steps to retrieve my account. The hackers changed the email that the password retrieval email is forwarded to. But I sent the correct email I started the page with, a picture of myself with the code two weeks ago and I still do not have access to this account. I have another business and personal page as well. when I reset using the phone and the hacked username, it automatically resets one of my other passwords/

  5. Avatar of Shayla

    My account has been hacked and they have changed my user name, password, and email associated with my account. How and where do I received the link that is mentioned above? Because I have an iphone and I do not see it.

    • Avatar of famoid

      Just try to contact with Instagram by filling the Form through app.

  6. Avatar of alaa

    the hacker has changed my email, password and username. I can’t use my facebook to log in either. how to contact Instagram and fill to form?

    • Avatar of famoid

      1. Open app
      2. Click “Trouble logging-in”
      3. Click necessary option.
      4. Form will appear that asks your identity etc. fill it and send.

      Instagram will get back to you in 24 hrs.

      • Avatar of Liv

        Yeaaaaaah maybe in 2019 lol not so much in 2021 especially not with those new stupid updates.. I’ve filled out the form a million times, I’m sure of it lol

        • Avatar of Angie Gonia
          Angie Gonia Reply

          hi any chance you could send on link to this form i cant find any forms! please anyone

  7. Avatar of Michael

    I have been dealing with the same thing! did you ever get a solution to this?

    • Avatar of famoid

      Possible solutions in the post above, mostly working for many people. Did you try them?

    • Avatar of Kanupriya raikwar
      Kanupriya raikwar Reply

      My instagram was hacked yesterday. They changed my username, email, and phone number. On top of that they hacked the email too and deleted the email that was sent to change the email to their’s in the first place. I have checked trash, junk mail, and archive and it’s not there. I’m just concerned because my name and photo are still on the account and I’m worried that they will post vulgar and inappropriate things in my name. Do you have any advice? I have already filled out the forms and the report a problem on the instagram app.

      famoid April 16, 2019 at 11:16 pm- Reply

      Sorry to hear that,
      After filling the 

  8. Avatar of Rachel

    My instagram was hacked yesterday. They changed my username, email, and phone number. On top of that they hacked the email too and deleted the email that was sent to change the email to their’s in the first place. I have checked trash, junk mail, and archive and it’s not there. I’m just concerned because my name and photo are still on the account and I’m worried that they will post vulgar and inappropriate things in my name. Do you have any advice? I have already filled out the forms and the report a problem on the instagram app.

    • Avatar of famoid

      Sorry to hear that,
      After filling the form you’ll receive e-mail from Instagram then you’ll send a photo.
      Then you’ll be able to get back it shortly.

      • Avatar of Dona

        What if I did all necessary steps but haven’t recived any reply from Instagram support. Where to send emails complains?

        • Avatar of famoid

          If you’ve done all steps correctly, 100% they will get back to you.

        • Avatar of S.A.T.E.E.S.H.7
          S.A.T.E.E.S.H.7 Reply

          My Instagram account not open send court your not my Gmail

    • Avatar of Bhavana

      My Instagram account has been hacked and the hacker is using my id and changed my id name and bio he als

    • Avatar of Chloe

      if you use a Comcast email you’re in luck. log into your Comcast email account from a computer, click on the trash folder. even if its empty don’t worry, once open click on the 3 lines to the right of the trash folder, then click recover deleted items.

  9. Avatar of Jenn

    Same thing here my email and username changed to Instagram. next day account gone. I contacted Instagram sent the picture with code and information. few days later all messages sitting in in box gone for good. Still have not heard form Instagram. ;It has been 3-4 weeks. I keep sending the request been hacked and nothing form them.

    • Avatar of famoid

      May take 1-2 weeks to get response back from Instagram due to overload.

  10. Avatar of samiejade

    my instagram account was hacked and my email was to why do i do i cant get in either

  11. Avatar of Ada

    My email in instagram was changed and the notification email is missing in the original mailbox, like above. However, I don’t see any option like “Trouble signing in?” or “Need more help?” like in the instructions above.

  12. Avatar of Gareth

    I found this Blog helpful… Instagram help is pretty useless to explain the info here. My email was also hacked and the Instagram email was deleted. However after regaining access to my email via security questions, I was lucky enough to find the email from Instagram in the trash folder… there were about 5 emails after they changed my email address / username etc. Thankfully i could use this email to regain access, unfortunately they deleted most of my content. May not be in the trash for everyone but i strongly recommend to double check trash folders if you cant find the email.

  13. Avatar of NoHelp

    My account was hacked as well. I sent in a picture of me with the code and then received a link to reset which did not work because my email had been changed. Its now been months and FB has basically ghosted me and will no long respond.

    • Avatar of famoid

      If you were using Facebook App on your phone, try to reset password from it.
      As its known device, you’ll be able to recover it without asking any confirmation.

  14. Avatar of Unza Shahid
    Unza Shahid Reply

    My instagram got hacked today, it was connected to facebook,I can login to my facebook account but it shows an error when I try login to using facebook account not it letting me login with my mail and username,I have 1.5k followers and 100 of pictures please help me to get it back.

  15. Avatar of goca

    My instagram profile was hacked. I send email to instagram and they are not responding.What i shall do?

  16. Avatar of Help

    Similar to everyone above, my Instagram was hacked too; they changed the email and username. I’ve clicked the “help logging in” and “need more help buttons” I’ve sent two photos with the code they sent and my information they needed and I have not heard back. When I go through those steps again, I am not brought to that page to send more information in exchange for a code. Do you have any advice?

    • Avatar of famoid

      After sending all documents, may take 1-3 weeks to get back to you. As millions of requests they are processing in a day, it can take time.

  17. Avatar of Leah

    My insta acc just got hacked on tuesday the funny thing is. I was on it an hour ago and then one hour later my password changed and email and phone number

  18. Avatar of Shaira Gonzales
    Shaira Gonzales Reply

    I lost my phone and the one who get that hacked my instagram account also my email address. I can only search the username but the password was already change. I cannot get any email because they change the password of it too and as usual i don’t have the phone and the number. What can i do?

  19. Avatar of Edwards


    My account has been hacked and I when I go to the support request form on the app it is blank and it won’t let me type anything, so I can’t report the identity theft or start the identity verification process. I’ve tried on a number of different phones and I have the same result.

    Any ideas? I would love some advice!

  20. Avatar of Dia

    I contacted instagram and I did the verification process and they sent me a link to change my password to the hacked account. But one of the directions was to “completely log out of my instagram” before doing so. This makes no sense. My instagram was hacked, the email and password changed. I am logged and locked out of it. I can’t “log out” if the hacker is logged in somewhere else. I have no idea what to do and I’m afraid that this person might post inappropriate things on my page, I have family and friends following me.
    So I tried to follow the link anyway but of course I got a “suspicious log in attempt” notification. And now I’m back to square one. This is so frustrating.

  21. Avatar of sagarika

    Even my instagram account has been hacked. When I try to click on need more help the support request form doesn’t pop up instead im being led to the help centre links. Can anyone help with this

  22. Avatar of sarah gouffini
    sarah gouffini Reply

    3rd time my account has been hacked, each time it says location is from Russia.
    I still cant get back on.
    why does this keep happening to me. mine of friends have had any of these problems.
    I`m I doing anything wrong

    • Avatar of famoid

      Please do not enter your Facebook password in anywhere else and check 3rd party application access.

  23. Avatar of Jakub

    Hi, I have received a notification on my e-mail, that I can log back into my insta account (after sending code and photo to IG), but before I could change the password on IG, hackers probably changed the address again, because the pasw reset was forwarded to another e-mail address. Any experience with this? Thanks!

    • Avatar of famoid

      You need to contact with Instagram by providing your Identification, check last step in the post.

  24. Avatar of Milano

    Hello, Why now Instagram “Request Submit Form” has been removed?
    you know that what i can show “Help Us Recover” Option in Instagra Application?
    Our instagram account has been hacked but we can’t Speak with instagram of need more help!
    what can we do?

    • Avatar of famoid

      Instagram has to verify your identity before giving the account back, so you have to fill the form and wait patiently.

  25. Avatar of kimy

    please help me my account is hacked everything has changed can you do it for me please

  26. Avatar of Emre

    I can’t recover my account. How can I get in touch with instagram? I mean, that thing with holding a code in your hand and making a photo of yourself..

    • Avatar of famoid

      Hey Emre,
      Have you tried possible solutions we have mentioned in post?

  27. Avatar of Emre

    Hi! There is no form to fill out, that’s the problem. To get sure, I even bought an iPhone to see if there is a form to fill out or not, apparently there is no form to fill out on iOS as well, so there is actually no chance remaining to recover the account. Any suggestions?


      • Avatar of Angelina Shalygina
        Angelina Shalygina Reply

        How long did it take for you to get back from Facebook? Mine was hacked this morning and I am trying to restore it within the next two weeks so my data cannot be deleted

  28. Avatar of Mike

    In iOS when I go to the report my account hacked form, fill out the emails and other information, the keyboard hides the submit request button and nothing will hide it… it’s driving me insane, I have tried on an iPad and an iPhone. I even bought an andriod phone to try it, but the help form doesn’t even appear on there. I have reported the fault to IG and no response for a week. Help!

  29. Avatar of suriavindren
    suriavindren Reply

    i cant excess my Instagram because hacker had change my email and password . I had read all the comments but there is no link or form that i can find here.

  30. Avatar of ausca_shisha
    ausca_shisha Reply

    Please my account got hacked and they changed the email and phone number. But i found the username please can i get a link through my email address to identify my self

  31. Avatar of Arianaz

    How long does it take them to answer my email that contains the code and my face?

  32. Avatar of Kary

    I was hacked and it is supposed to be sending me a message with a security code, but I am not receiving that message. How long does it take to rhwy hasn’t it come through yet?

  33. Avatar of babyyy

    my account got hack and he change everything and now it’s showing me that this page might be broken so what can I do to get back my account

  34. Avatar of Estefany Elisa Tumacay
    Estefany Elisa Tumacay Reply

    My instagram just got hacked today. My password and email was changed. Can you please send me the link or email of instagram where I can send a report pls.

  35. Avatar of Romell Phillips
    Romell Phillips Reply

    My account was hacked 2 weeks ago now. I have filled out the form over 5 times and have gotten no word back from IG. My password and email was changed and the person hacked both IG and facebook to gain access. Now i got my facebook back but there is no link to my IG at this point im almost willing to pay someone to get my IG back.

  36. Avatar of Moo

    My Instagram account was hacked, My number is switched because when I try to log in and it sends my security code I never get it. My account is totally deleted when you look it up on Instagram, I have followed every instruction online but I keep getting put to dead ends, I just want my account back, I get it takes awhile and there is many requests I just hope your Instagram team sees this and can help me get my account back.

    • Avatar of Delbert Stickler
      Delbert Stickler Reply

      I have this exact problem but can’t log out of Facebook or log in and won’t let me change my password

  37. Avatar of Cassandra Hernandez
    Cassandra Hernandez Reply

    my instgram account was hacked and i can’t log back in. my password was changed and my email that was linked to my instgram was taken off.

  38. Avatar of Delbert Stickler
    Delbert Stickler Reply

    I’ve done every step for iPhone and it’s not helping. My Facebook won’t let me log out or change the password. Would that be tied into my Instagram hack?

  39. Avatar of Paris

    Hello my IG account was hacked and I emailed IG but they didn’t send me a code or anything to show for proof. I created a new one but they’re trying to access my Facebook now. Can you please help ? How do I get access to my account.

  40. Avatar of jonathan pagaoa
    jonathan pagaoa Reply

    hello my IG acount was hacked . im so stressed i did all my best message sign in all requirements on ig but doesn’t work please help me

  41. Avatar of Kendall Maree Lynch
    Kendall Maree Lynch Reply

    i have tried every step but at no point was i able to reach this ‘submit a form’ step. its the only option i havent tried and i cant get access to it

  42. Avatar of Christian

    My Instagram
    Got hacked they changed my passwords and even my 2 step phone number process!
    The Instagram links I received have expired so they changed that too ! Indigenous community leader I have all my followers now being spammed bitcoin adds and friends are giving them money !
    I asked for a reset but it says email
    Will be sent to .. u guessed it .. to his email address
    I need real help as this is next level !!

  43. Avatar of Tricia

    My Instagram was hacked and the hackers changed my email and are sending messages from my Instagram account. I can’t even log in because it asks for the authentication code I was originally given and I do not know that. Instagram asked for facial recognition and I completed the steps but I have not heard back. I’m now getting weird text messages. Such a shame.

  44. Avatar of Disebo Motepe
    Disebo Motepe Reply

    My Instagram was hacked and the hackers changed my email and are sending messages from my Instagram account. I can’t even log in because it asks for the authentication code that i dont know. please help

  45. Avatar of Shana Iokah Rombley
    Shana Iokah Rombley Reply

    My Instagram was hacked and the hacker changed my email and phone number in the account and I’m unable to get in.

  46. Avatar of katy

    my instagram has been hacked they changed my email and phone number and now i cant get in

  47. Avatar of Andrea

    My account has been hacked I can’t login into my Instagram account says my profile don’t exists I have sent 3 emails no response as yet, do I delete my account or can my profile be reset so that I still use my profile?
    I have followed the steps but it’s not working.
    Please help me.

  48. Avatar of VAIDEHI C. KOTIAN

    My Instragram has been hacked, they have changed my password, please assist

  49. Avatar of hilda

    My account was also hacked few weeks ago. made 44 attempts in 4 days trying to do steps on this video but wasn’t successful. I’ve tried several attempts and sometimes the app will close out and say there was an error.This is super frustrating because everything listed on the Instagram help page,for how to recover hacked accounts, wasn’t working ?But I got help?, fortunately I was recommended to Brandon on Virtual Code Crack who got me out of the verification loop I was stuck in and get me access back into my account. Look up VIRTUAL CODE CRACK on google for help and remember to thank me later

  50. Avatar of Lorna Cummins
    Lorna Cummins Reply

    I’m in need of some help , i have been hacked and cannot access my account they have changed the phone number and the email address and i never got any notification for it could someone please help me

  51. Avatar of April

    Same – my account was hacked in May; I missed the 15-minute window that you get to respond to the email “did you change your email address?” and so the hacker got my account as well as my Foster Dog’s account which is linked. I have submitted the form, the emails with the code and photos, the video selfies 3 dozen times and I get the same form response “we cannot verify your identity”, which is bullshit, because I am a redhead and pretty easily identifiable by photo.
    I have tried a hundred times to “continue as” with the Facebook option and the wheel just spins for an hour and times out.
    This hacker changed email, phone number, password and 2 step authentication by requesting new back up codes.

  52. Avatar of Nia

    My IG was hacked. Hacker changed my email and the link I was sent to verify is broken. I cant access the account at all. I keep doing the selfie video to confirm my identity and keep getting unable to confirm identity. IG has no number or email to reach them. This is why ppl get off social media. I do can’t reset password and get the code but then it asks for back up codes that I don’t have

  53. Avatar of Suzanne

    for Hilda: did you have to pay for Brandon’s services? Is he trustworthy and deliver what he says he’s going to do? Please let me knowl

    Many thanks–Suzanne

  54. Avatar of Shardabhagatt98
    Shardabhagatt98 Reply

    Plz I need your help my Instagram account is hacked plz recover my account

  55. Avatar of aaron nee

    When I try to fill out a deactivation form it tells me to ‘go to instagram and confirm that it’s you before requesting a review’

    How can I do that as I don’t have access to it!!!! because its deactivated!!!!

  56. Avatar of Chante Lombard
    Chante Lombard Reply

    hi my sisters account was hacked she was brainwashed and desperate for them to leave her alone so she had to make a scam video of money , they guided her into changing the email to them got the top code etc…. so they threw her out now with login the code sends to them via number or email… what can we do to help her please … they talk as her to all her followers scamming them, and also posting shit on her behalf plz advice

  57. Avatar of _jelai_25

    I have been hacked over a days ago, on one of my personal Instagram accounts. I followed all the steps to retrieve my account. The hackers changed the email that the password and also the phone number that has been registered in my account retrieval email is forwarded to. But I sent the correct email I started the page with, a picture but the IG was not accepted my selfie photo and I still do not have access to this account. hackers are now using my account. when I reset using the phone and the hacked username, it automatically resets one of my other passwords pls anyone.

  58. Avatar of Fabio Steinvascher
    Fabio Steinvascher Reply

    INstagram recovery methods sucks!! I have my account hacked and they add the 2nd authenticator factor. So before you can validate you video selfie, for example, i have to pass thru the 2nd authentication!!! How Iwould do that if was the hackers who changed!!!! No phone, no email, no support. An absurd!!!

  59. Avatar of Brenda Esquivias
    Brenda Esquivias Reply

    I just got hacked on 2/22/23 on both of my accounts , I was able to reset one of the passwords but I can’t get into either account because the hacker turned on the 2fa code , so I’m out of luck.
    I have tried to sending several selfie verification videos and it doesn’t go through I get an error message.
    I’ve tried removing my Instagram app and reinstalling it and doing all kinds of trouble shooting steps for it and still an error message. I have tried everything and Instagram has no support.

  60. Avatar of Cyn'ser

    My Instagram account has been hacked sine 2021 and I’ve been trying to get it back ever since. I’ve contacted Instagram support but never heard back. The hacker changed my email, phone number, password and deleted my pictures but kept my name in the Bio. I’ve tried everything to get it back but no luck please help me!

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